Return and Refund Policy

Our Return and Refund Policy

Our brand aims to keep customer satisfaction at the highest level. Therefore, we accept return and refund transactions under the following conditions:

1. the Product Is Undamaged:

The product you want to return must be the same way you received it, without opening the package and box, without any damage to the product and without breaking its resalability.

2. Return Period:

From the date you receive the product 14 you must submit your return request within the day.

3. Return Process:

You can contact our customer service team to submit your refund request. After your return request is reviewed, you will be provided with a return code if approved. Prepare the product with its original box and packaging, as you specify the return code. Shipping charges that may occur during the return process belong to you.

4. Return Confirmation and Refund:

When we receive your product, we will check your return request. If your product complies with our return policy, we will confirm the return process and begin the refund process. Your refund will be completed within 5-10 business days, depending on your payment method or preference.

5. Non-returnable Products:

Personal hygiene products, used or unsuitable for personal use, cannot be returned.

6. CONTACT:

Feel free to contact our customer service team for refund requests or any other questions. Note: Please read our return policy carefully and be sure to comply with the requirements before returning the product. If you have any questions during the return process, feel free to contact us.